Disclaimer: Child Care Connections offers child care referrals, not recommendations. We do not guarantee the accuracy of the information concerning any program in our files. We do not license, endorse, or recommend any particular program, nor do we ensure the quality of care given by any program. Consequently, we urge customers to interview potential programs, check references, and review the program files maintained by the North Carolina Division of Child Development before selecting a program.

Child care referrals are FREE of charge.

The information requested by Child Care Connections in order to assist customers searching for child care is used only for the purpose of providing child care referrals and collecting statistical information concerning child care needs to better serve the community. All personal or identifying information will remain confidential and will not be released to anyone outside of Child Care Connections without written consent.


The Parent Referral Specialist is available to assist families in searching for quality child care. Using our data base of licensed and license exempt childcare programs, families will be given a number of child care providers to choose from which meet their individual needs.

When seeking quality childcare, a great beginning is to know the QUALITY INDICATORS to look for.

Health & Safety
Positive Teacher/Child Interactions
Staff Child Ratio & Group Size
Staff Education
Staff Turnover
Family Involvement
Developmentally Appropriate Activities/Curriculum


Another important recommendation is be familiar with THE STAR RATING SYSTEM.

The Child Care star rating is similiar to rating systems for other services such as restaurants, hotels, etc. The rating goes from 1-5 stars. One star means basic licensing requirements are met. Programs that choose to voluntarily meet higher standards can apply for a two to five star license.

The rating scale is comprised of two components: Program and Education Standards, plus a quality bonus point can be earned. Facilities can receive up to 7 points in each of the two areas. Staff education is based on the education and experience of the teaching staff and the administrator. Program standards are based on the overall environment of the program when assessed against a standardized scale. Examples of this are enough space, variety of materials, number of activity areas, cleanliness, comfort, staff-child ratio, family involvement, and documented policies and procedures.


Child Care Connections is committed to providing high quality Consumer Education and Referral services to all our customers. If you have any comments, concerns, are not satisfied with the service you have received, or if you have questions or concerns with your child care arrangement...please contact the Director at (704) 487-7397. Child Care Connections is here to help with any question or concern that you may have.


Fun Sites for Kids and Parents:
Time for Kids
Online Childcare Referral Form
Click Here
For further assistance in seeking quality childcare or community resources,
contact our Parent Referral Specialist or call 704-487-7778.